Terms & Conditions

Every effort has been taken to ensure these terms and conditions are written in concise and clear English. Should you have any questions relating to any part of these terms and conditions then please call Action Days ltd.

Late Arrival

We will need to alter the activity if you arrive late and cannot offer a refund as we allocate set session times on our activity.  0-30 minutes late we may miss out part of the activity. 30 minutes to 1 hour then you will miss out most of the activity you have booked as you need arrive 10-15 minutes prior to your start time.

E-mail
Any communication whatsoever including cancellations and changes made by e-mail will only have deemed to have been accepted once you have received a return e-mail from a member of Action days Ltd confirming your actions.

Extras
Extras include anything not included in the event as detailed by Action Days ltd. These include but not exclusively food, drink, transport.

Booking/ Payments
Bookings are non refundable on cancellations in advance and no shows on the dayand very late arrivals.  This is made clear at the time of booking no refunds.  Once full payment has been made we will not issue a refund. We are a leisure activity ( see statement below)

When traders don’t have to give you a cancellation rights.

  • the supply of accommodation, transport of goods, vehicle rental services, catering or leisure activities for specific dates, for example, hotel and restaurant bookings, theatre tickets and courier services

Changes
Every effort will be made to alter or change all or part of the event on request of the client. Costs incurred will be chargeable to the client; this includes reasonable administration costs which shall be agreed with the client before any changes are made. Please note that any changes requested to be made to your booking within 4 weeks prior to the date of your event will attract an administration fee of £30 Every reasonable effort will be made by to adhere to confirmed arrangements, Action Days Ltd reserves the right at its sole discretion to alter or change arrangements should it be found necessary to do so, and shall have no liabilities whatsoever to the client for any changes, save a refund of any monies not expended.

Reduction in numbers
Wherever possible we will always try and accommodate reduction in numbers incurring no cost to the client. However should the numbers attending be insufficient to run all or part of the event Action Days ltd reserves the right to charge the client for the minimum numbers required to attend all or part of the event. Reduction in numbers will only be confirmed when you have received communication from us. No reduction in numbers of people attending an event can be accepted six weeks prior to an event unless other wise agreed in writing.
Invoices relating to dropped numbers will be dispatched by e-mail only. Action Days ltd will only commit to sending two invoices by post, one on booking and one on receipt of final numbers. Invoices can be otherwise be dispatched to you free via e-mail.

Disclaimers
To be signed on the day by participants. .

Bad weather
In the event of bad weather making an activity unavailable we will offer an alternative similar activity. In the event of you not wishing to partake in the activity for whatever reason you will not be entitled to a refund.

Agreement
We believe the above terms and conditions to be fair. This contract shall be governed by English Law and shall be subject to the sole jurisdiction of the courts. If you make a booking with Action Days ltd it is understood you have read, understood and accepted these terms and conditions. It is the sole responsibility of any persons booking with Action Days Ltd to communicate these terms and conditions to all participants of an event.

Tuesday, April 10, 2018
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